Ultrabet KYC Verification Process
Ultrabet uses KYC checks to confirm who you are, where you live, and that the payment method belongs to you. Verification is requested when certain account actions trigger a review, and the documents are checked by the compliance team before withdrawals or account changes are approved.
- Identity (ID/Passport): Ultrabet asks for a clear photo or scan of a government-issued document. Accepted documents include a passport, national ID card, or driving licence. The image must show the full document, be in colour, and have readable name, date of birth, document number, and expiry date.
- Address proof: Ultrabet requests a document showing your full name and residential address, dated within the last 90 days. Typical options are a utility bill (electricity, water, gas), a bank statement, or an official tax or council letter. Screenshots and edited PDFs are rejected when details or dates are missing.
- Payment method: Ultrabet verifies the payment method used for deposits or withdrawals. For a bank card, it requests a photo of the card showing the last 4 digits and your name, with the middle digits covered. For bank transfer, it requests a bank statement or account screenshot showing your name and IBAN/account number. For e-wallets, it requests a wallet account page showing your name and email/ID, and it matches the wallet owner to the Ultrabet account holder.
Ultrabet typically triggers KYC when you request your first withdrawal, change personal details (name, address, phone, email), use a new payment method, or when deposit and withdrawal activity requires an additional check under anti-fraud and AML rules. The same review can also be triggered by failed login security checks or a request to raise account limits.
Review time depends on document quality and queue size. Straightforward cases are commonly completed within 24–48 hours after upload; if files are unclear or the address document is out of date, it extends to 3–5 business days because Ultrabet asks for resubmission.
Once KYC is approved, Ultrabet applies the verified status to the account and releases pending withdrawals that were held for verification. If a payment method cannot